Horizen Hydroponics stands behind the manufacturer warrantee’s for all of our products. If your item experiences a failure during its warrantee period due to a problem with the manufacturing of the item, simply request a return label by filling out our Contact Us form. A replacement will be mailed out as soon as we receive the defective product and can verify its status. If no replacement is available, a credit will be issued
If you need to return an item for any other reason than a warrantee reason, you may send items to:
7720 Clyde Park Ave SW
Byron Center, MI 49315
If the item is in new condition a full credit will be issued. If the packaging or item is damaged, there may be a small restocking fee applied.
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