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Reward Policy

EARN Zen Points
Rewards can currently be earned for the following actions:
  • Making purchases — every time you make a purchase you earn points based on the price of products purchased and these points are added to your Zen Points balance.
  • Registering on the site.
  • Review Submission — Earn Zen Points for submitting product reviews.
  • Sending Invitations — Earn Zen Points by inviting your friends to join the site.
  • Converting Invitations to Customer — Earn Zen Points for every invitation you send out which leads to your friends registering on the site.
  • Converting Invitations to Order — Earn Zen Points for every invitation you send out which leads to a sale.

The value of Zen Points is determined by an exchange rate of both currency spent on products to Zen Points, and an exchange rate of Zen Points earned to currency for spending on future purchases.

REDEEM Zen Points

You can redeem your Zen Points at checkout. If you have accumulated enough Zen Points to redeem them you will have the option of using Zen Points as one of the payment methods. The option to use Zen Points, as well as your balance and the monetary equivalent this balance, will be shown to you in the Payment Method area of the checkout. Redeemable Zen Points can be used in conjunction with other payment methods such as credit cards, gift cards and more.


Zen Points may be capped at a minimum value required for redemption. If this option is selected you will not be able to use your Zen Points until you accrue a minimum number of Zen Points, at which Zen Point they will become available for redemption.
Zen Points may also be capped at the maximum value of Zen Points which can be accrued. If this option is selected you will need to redeem your accrued Zen Points before you are able to earn more Zen Points.


You have the ability to view and manage your Zen Points through your Customer Account. From your account you will be able to view your total Zen Points (and currency equivalent), minimum needed to redeem, whether you have reached the maximum Zen Points limit and a cumulative history of Zen Points acquired, redeemed and lost. The history record will retain and display historical rates and currency for informational purposes. The history will also show you comprehensive informational messages regarding Zen Points, including expiration notifications.


Zen Points can be set to expire. Points will expire in the order form which they were first earned.

  • Points can be used as store credit in our system only. Redeeming to cash is not allowed.
  • You can sign up to receive email notifications each time your balance changes when you either earn, redeem or lose Zen Points, as well as point expiration notifications. This option is found in the Zen Points section of the My Account area.